What might it take to bring real change to education?

I had the pleasure recently of listening to Michael Fullan thanks to ACEL (Australian Council for Educational Leaders). Like many thought leaders who are looking closely at the current state of education, Michael builds a strong case for radical change in education. Like others, Michael believes that the circumstances we find ourselves in now as a result of COVID19 might be the catalyst for change that education has long needed. There is a perceived opportunity to shift the dial, to reimagine what education might be like rather than retuning to what was normal in pre-COVID times. “The education goal is not just to survive COVID-19, but to end up with something significantly “better” than was the case in 2019.” (Fullan 2020)

The case for change is well known and well documented. The current model of education has its roots in a distant past. It reflects the need for a workforce that was able to carry out well-known procedures with high levels of repeatability. The world of work would require a great deal of routine cognitive labour, and the education would supply the highly standardised workforce that was needed. The result today is a system, that despite reforms around the edges and despite two decades of talk about embedding 21st Century skills, has stalled and is failing to motivate the young people who depend upon it for their futures. 

According to Fullan, the system has not progressed for five key reasons:

  • The failure to connect students with purpose

  • The failure to challenge students with high expectations

  • Inadequate learning goals

  • The continued use of old pedagogy

  • Failure to build relationships and belongingness

What is needed is a focus on Deep Learning. Fullan details a multi-part process to achieve this through a focus on the 6Cs (character, citizenship, collaboration, communication, creativity & critical thinking) with practical pedagogies, learning partnerships, learning environments and leveraging digital affordances. If these factors are considered within the frames of broader changes to schools, district and systems along with addressing aspects of equity and with a desire to engage the world, change becomes possible. A more detailed understanding of Fullan’s conception of a new model for education is detailed in his book with Joanne Quinn and Joanne McEachen, “Deep Learning: Engage the World Change the World” and details on how it might become a reality through nuanced leadership and systems change can be found in the following books which are highly recommended.  

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  • Nuance: Why some leaders succeed, and others fail. By Michael Fullan

  • The Devil is in the Details: System solutions for equity, excellence, and student well-being. By Michael Fullan & Mary Jean Gallagher

Early in his presentation, Fullan makes an important point about change, and it connects strongly with why now might be the time to see real change take place. “It’s not going to happen by drift.” The model so far for change in education has been one of slow change, gradual reform around the edges with the core barely touched. This is reflected in the research conducted by Jal Mehta and Sarah Fine who went “In Search of Deeper Learning” and found that it was more likely to occur on the edges of education in co-curricular activities. We might all want change, but we want it to occur very slowly so we never feel the pain and we would prefer if it doesn’t happen in the educational heartland of traditional classes. 

The slow pace of change is why we are still talking about introducing 21st Century Skills as we enter the third decade of the 21st Century. It is this pace that means students in classrooms across the globe are losing interest. It is why we continue to confront issues of equity. Combine a slow pace of meaningful change towards a new more enlightened vision for education with a rapid drive towards heightened levels of standardised testing (an unceasing desire to measure attributes of learning that increasingly matter less), and we have a system that is in need of radical change. The question is, will COVID be the catalyst for this change?

Other industries have confronted change on this sort of scale. Famously many leading players in these industries missed the boat. Kodak was one of the leading players in photography. Big Yellow was the much-loved film used by many and its place in pop culture was cemented when Paul Simon and Art Garfunkel sang its praises in “Kodachrome”. But despite playing a leading role in developing digital imaging technology, Kodak failed to transition into the new world of digital photography. They persisted with a product that was no longer fit for purpose. As the world demonstrated an increasing desire to share images instantly and through the emerging internet and social media worlds, Kodak stuck with film. Instead of embracing radical change that played on the edges by making film easier to load and by promising faster turn around times for development. While Kodak played on the edges and took a slowly, slowly approach to change, others leapt in and embraced the possibilities for a new industry centred on digital photography. 

Is now the time for a new player in the field of education to emerge? What are the possibilities for an organisation with the mindset of a tech start-up to disrupt education? What if instead of playing on the edges, someone approached education as though it was a fresh field. How might we imagine an education system fit for the purposes of today if we started from nothing instead of trying to repurpose a system past its use-by date? 

Maybe this is the challenge that we confront as we consider what comes next. Instead of thinking about evolution, we need to go back to the beginning. What if there was no education system to be evolved but instead a realisation that we need one to meet the needs of our young people. How would we come to understand those needs, and what might our response look like? Almost certainly it would not look like the education system we have today, but just as certainly it is unlikely to be like anything that our current system is likely to slowly ‘drift’ towards. 

By Nigel Coutts

Change Management in the time of COVID19

I have written frequently about the question of complexity as it relates to change in educational institutions. It is interesting from a philosophical perspective and it is certainly important to consider how change in an organisation is a result of a multitude of interconnected factors. The potential for reliably predicting the outcome of any change effort is surely difficult, if not even impossible once the number of influences becomes large. Acknowledging the complexity that exists and seeing the potential for growth, creativity and innovation that can exist within an organisation at ‘the edge of chaos’ are useful strategies as schools face a period of unprecedented change. 

It is well known that change is difficult to achieve. A range of research studies cited by Burnes (2010) mention change failure rates of between 60% and 90%, with cultural change initiatives the most likely to fail. We also know that change is typically a slow process. In a recent interview, Tim Brown, CEO of IDEO shared that his experience in supporting organisations to make significant change reveals that he never sees this happen in less than a decade. (Listen Here)

In a previous post, I drew a parallel with the sport of curling. In curling, a heavy polished stone is hurled across the ice towards a target. Competitors running alongside the stone attempt to keep it on course using brooms to gently shape a path for it to follow. I suggested that the organisation is the stone and its trajectory is a result of many factors. The initial force (the origins of the change initiative), the surface of the ice and its interactions with the stone, (the organisation’s total context and the environment in which it operates), the changes made to the surface by the sweepers (the ongoing inputs of the change-makers) all influence how the change will evolve. When we consider this complexity we should not be surprised when our goals are not achieved.

Typically as change agents, we play the part of the curlers, providing the initial force to get things moving and then running frantically alongside making adjustments based on what we see, guided by our judgement of how to best steer the organisation (or stone) in the intended direction. Each little adjustment has an effect, some towards the goal, some in directions we had not intended. Like the curlers, we do not have complete control and we can act only on the basis of what we are able to see and understand about the organisation’s trajectory and the forces influencing it; we act with imperfect knowledge.

Change in education is notoriously slow. Education systems and schools are often compared to the giant seagoing ships in that both take a very long time to change course. If a teacher from 1890 was transported into a classroom of early 2020 they would feel quite at home. The rows or clusters of desks, the board at the front of the room, the teacher’s desk, the books and general paraphernalia of learning would all be there. They would find the routine of the day familiar too. The ringing of the bell, the movement between well-known disciplines, the rush to the playground for lunch breaks would all comfort our time-traveller’s mind. 

But, if our time travelling teacher arrived in many cities of the world today, in April of 2020, amidst the COVID19 pandemic, they would confront a vastly different context. 

Not in years or months but in days, teachers have transformed how “school” works. There has been nothing gradual about this change. It has occurred without any strategic vision. There has been no time to map the change and plan for its impact. No opportunity to develop a coalition of the willing. No one had time for focus groups. There is no plan for today or tomorrow and no plan for the long term. 

At this point in time, the exceptional efforts of educators responding in the moment is allowing education to continue. Students are learning, teachers are facilitating this and the wider community of parents and carers are playing their part. The effort has been superb. The challenge has been huge. The learning curve required for all stakeholders better resembles a cliff than anything else. Most of the structures and routines of schooling that we are all familiar and comfortable with have been transformed overnight. 

COVID19 has taken the rule book on change, torn it into small pieces and thrown most of it out the window. 

For many, the rule book on managing change is Kotter’s seminal work on the topic, “The Heart of Change”. According to Kotter, the change initiative begins with an increased sense of urgency. This is perhaps the one piece of the change model which is clearly evident in the responses to COVID19. Once the decision was made to move from face-to-face teaching to online/remote learning there was a very unmistakable sense of urgency for the change. What might be debated is the need for the level of urgency we have seen. While a move to online/remote learning might be viewed as an unavoidable consequence of school closures in response to the pandemic the immediacy of this might be debated. Could teaching and learning have been put on pause for a week or two to allow a more strategic plan for the long-term delivery of online learning to be devised? Would a longer planning process deliver more effective models for online/remote learning or has the change only been possible because the urgency required an emergency response? Would delaying the process of starting the change result in lengthy delays as systems wallowed in the thick mud that typically inhibits change? 

Kotter emphasises the importance of a vision for change articulated to its audience with clarity and passion. Simon Sinek takes up Kotter’s idea and describes the need for a compelling ‘Why’. A clear reason for why the change should be undertaken that is easily articulated and provides compelling motivation. This vision for change is what motivates action and gives the change effort its direction. In the case of COVID19, the visioning process seems to be catching up with action. We are seeing an emergency response to uncertain and volatile times. Teachers are making the best of what they have and learning new skills to deliver learning to students who have had no preparation for online learning. Families are called on to assist with the management of learning and to act as teachers. The urgency of the response necessitates that this occurs without reference to our vision for what education might be like and what purposes it should serve. In less urgent times a move to online learning would look vastly different. There would be much consideration of how this model might leverage the affordances of technology, maintain connectedness, deliver individualised content, connect learners globally and enhance learning outcomes. Multiple pedagogical models would be debated, curriculum adjustments considered and a clear vision would be articulated. This is yet to happen but must if this is to be more than a short term band-aid. 

The next factor to understand is that individuals are motivated to a large part by the degree of autonomy they believe they have in a situation. Highly controlled, constrictive and micro-managed situations will only result in minimal levels of motivation. A compelling vision delivered prepackaged and with no scope for individualisation will be as morale damaging as any forced change. Edward Deci, Richard Ryan, (2000) and Dan Pink (2009) all show that autonomy motivates. For educators, this is particularly significant as we confront change efforts imposed from above by legislature, curriculum requirements, standardised assessments and it will apply to changes resulting from COVID19. We should predict that there will be many teachers who find the changes required by a move to online learning conflict with their core values. Beyond the initial understanding of the urgency of a response to the pandemic will come a questioning of how this response is evolving. Teachers will want to shape how they deliver online learning and how they engage with their learners. They will seek and expect to be consulted on the models for online learning that are adopted and will want to understand how this aligns with both personal and organisational ideals. Creating space for teacher agency might prove crucial in maintaining motivation beyond the initial weeks of this emergency. 

Lastly, the importance of a sustained and broad effort to sustain the change effort is essential. The most compelling and engaging introduction to a change effort will produce no result if it is not backed by ongoing support and nurturing. Consistent ongoing messaging in alignment with the change effort from every point and every opportunity is essential to building and sustaining momentum. Where the change involves shifts in practices that require staff to operate in new ways appropriate and continual professional development is essential. In this case, there is also a great need to provide support to the entire school community. The success of any model for online learning will be dependent on the level to which it is embraced by all stakeholders. Parents and carers always play an important role in education but this is now elevated significantly. Schools will need to identify opportunities to support all members of this now tightly linked learning community. 

We are only in the early days of this pandemic. It is likely to be a long time before things return to normal. Already people are asking if we will ever return to the way things were. When we stop and reflect upon this period of enforced changes, will there be aspects of the new model that stay with us? What might be the pieces that stick and what parts will we want to rapidly abandon? Will there be parts of the traditional model of education that are revealed as flawed by our experimentation with alternatives? Let us hope that whatever model might evolve out of this time is a consequence of our very best thinking. 

By Nigel Coutts

Burnes, Bernard (2010) Why Does Change Fail and What Can We Do About It?, Journal of Change Management, 10 (2), pp. 241 — 242

Kotter, J & Cohen, D. (2002). The heart of change: Real-life stories of how people change their organisations. Boston, Mass: Harvard Business School Press

Pink, D. (2009). Drive: The surprising truth about what motivates us. New York, NY: Riverhead Books.

Ryan, R. & Deci, E. "Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being”, American Psychologist, 55(1), 2000, p. 68-78.